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Date/Time: Sun, 19 May 2024 11:41:38 +0000



Post From: IB filled order dissapear

[2018-01-10 18:09:57]
Sierra Chart Engineering - Posts: 104368
We do not need the Message Log since you already provide it.

In this particular case we do not see any problem with the request or response from Interactive Brokers:

Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: DU84* | 2018-01-10 19:03:56
Requesting market depth updates for: NQ-201803-GLOBEX if supported. | 2018-01-10 19:03:56
Interactive Brokers | Received Trade Positions download end message for account DU84* | 2018-01-10 19:03:56

So at the moment we do not think you would encounter this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-10 18:10:40