Support Board

Date/Time: Sun, 28 Apr 2024 21:53:43 +0000

Post From: Missing Charts

[2018-01-05 22:54:27] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For some reason this post had gotten overlooked. There are numerous postings about this in the last couple of days. This problem is caused by your antivirus software deleting the SierraChartStudies.dll file. You need to disable your antivirus/security software. For more information, refer to: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected Once you do that, then update Sierra Chart with Help >> Download Prerelease to get the missing file. Instructions: Software Download: Fast Update SierraChartStudies.dll is present in my program folder. Disregard this because you probably are looking in the wrong folder. The problem is what we say and trust us on that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing