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Date/Time: Sun, 11 May 2025 22:20:19 +0000



Post From: SC Not Sending Order to IB TWS

[2018-01-04 21:35:20]
Sierra Chart Engineering - Posts: 104368
Makes no sense at all why using "INTC-STK-SMART" would make any difference.

This is the error that we receive:
Symbol Error - INTC-STK-SMART is unknown, unavailable, or improperly formatted. The contract description specified for INTC is ambiguous. | 2018-01-04 16:34:08


The issue might be related to the currency:
https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#DefaultCurrencyCodeForStocksAndSMARTExchange

If it is not related to the currency, then use the primary exchange. If you have any further questions it does not help to ask us about this since we do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-04 21:35:44