Support Board

Date/Time: Sat, 04 May 2024 21:19:26 +0000

Post From: URGENT! Bitmex position and order data not in sync.

[2018-01-04 16:23:46] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In general these kinds of issues are going to be on the BitMEX side related to another software layer/bridge/gateway used for order routing. What you see in Sierra Chart represents the state of orders and positions as presented by BitMEX. We have reset the connection to BitMEX on our side which should help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-04 16:24:02