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Date/Time: Mon, 16 Jul 2018 22:26:38 +0000



Post From: Not recieveing SC real time data after activting the trial.

[2018-01-03 19:45:14]
Sierra Chart Engineering - Posts: 61827
If you do not have a futures trading account, then you need to use the higher-priced CME exchange fees.

This is explained here:
https://www.sierrachart.com/index.php?page=doc/FuturesData.php#CMEExchangesNotEntitledUnlessTradingAccount

The problem is since you activated one of the CME exchanges, due to CME rules, if you activate any of the other higher-priced exchange fees, you have to pay for them in full. There is no longer a trial available even if you are not able to use the previous one you activated.

There is no other way to explain CME rules other than to say they are insane. That is a simple fact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-03 19:49:51