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Date/Time: Tue, 16 Apr 2024 22:55:36 +0000



Post From: Failed Payment twice with paypal

[2018-01-02 06:04:43]
Sierra Chart Engineering - Posts: 104368
We will set up another MasterCard option. Just give us one or two days. We have extended your account until January 14.

We do not know the reasoning, but due to changes with MasterCard rules, they cannot accept MasterCard in relation to our account because we are not EU-based and also due to the particular merchant category. But there are workarounds for this like PayPal and other payment processors. But it just means slightly higher processing fees. And why PayPal is not taking your card, we do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-02 06:06:24