Date/Time: Thu, 18 Jan 2018 23:53:09 +0000
Post From: Failed Payment twice with paypal
Sierra Chart Engineering - Posts: 56275
We will set up another MasterCard option. Just give us one or two days. We have extended your account until January 14.
We do not know the reasoning, but due to changes with MasterCard rules, they cannot accept MasterCard in relation to our account because we are not EU-based and also due to the particular merchant category. But there are workarounds for this like PayPal and other payment processors. But it just means slightly higher processing fees. And why PayPal is not taking your card, we do not know.
Sierra Chart Support - Engineering Level
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Date Time Of Last Edit: 2018-01-02 06:06:24