Date/Time: Thu, 19 Jul 2018 03:41:45 +0000
Post From: Real trade and replay trade large difference
Sierra Chart Engineering - Posts: 61892
The post#25 problem is the study not working during high speed replay and whole study looks like calculation different compare the pure single chart with 'add additional symbol' symbol.This is not really directly explaining the problem, but we do see a problem with the bar data for the Add Additional Symbol study during a fast replay where it is just simply incomplete. This will also be the same issue during real-time updating of the chart. We are solving this now.
In regards to the other freezing condition, we do not not know what that is from. Probably some kind of Windows 10 issue. The first thing we want you to do is to enable Global Settings >> General Settings >> General 2 >> Save Message Log to File. When it happens again we will ask for the log file.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-29 23:56:09