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Date/Time: Fri, 29 Mar 2024 09:08:19 +0000



Post From: can't place order with version 1672 or 1674

[2017-12-22 17:57:30]
Sierra Chart Engineering - Posts: 104368
For now stay on version 1670. Here are the instructions to go back to that version:
Software Download: Software Rollback Procedure

Although we see you are running that version anyway.

You can disable Global Settings >> General Trade Settings >> Use Server Side Bracket Orders to solve this.

There will be a software update later today for the CTS order routing connection on the server to solve this. In newer versions, the quantity of the child orders is now always 0 but the server does not expect that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-22 17:58:59