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Date/Time: Tue, 22 Jan 2019 22:15:45 +0000

Post From: platform no data service ?

[2017-12-22 04:16:44]
Sierra Chart Engineering - Posts: 68179
We really cannot help with this from our side.

You may want to contact your broker have them switch you over to CQG instead of Rithmic:

You could also consider using the lower-cost CTS connection model:


Here is information about CTS in general:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.