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Date/Time: Sat, 27 Apr 2024 04:10:27 +0000



Post From: platform no data service ?

[2017-12-22 04:16:44]
Sierra Chart Engineering - Posts: 104368
We really cannot help with this from our side.

You may want to contact your broker have them switch you over to CQG instead of Rithmic:
CQG Trading Platform Service

You could also consider using the lower-cost CTS connection model:

https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel

Here is information about CTS in general:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing