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Date/Time: Sat, 21 Jul 2018 00:03:58 +0000



Post From: platform no data service ?

[2017-12-22 04:16:44]
Sierra Chart Engineering - Posts: 61936
We really cannot help with this from our side.

You may want to contact your broker have them switch you over to CQG instead of Rithmic:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php

You could also consider using the lower-cost CTS connection model:

https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel

Here is information about CTS in general:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.