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Date/Time: Fri, 19 Apr 2024 17:50:16 +0000



Post From: 30 minutes

[2017-12-18 05:41:37]
Sierra Chart Engineering - Posts: 104368
We actually now realize the reason for the problem.

It is now resolved. It was something we needed to resolve from our side.

It affected the CQG FIX Trading service only.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings


Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing