Login Page - Create Account

Support Board


Date/Time: Thu, 19 Jul 2018 03:53:26 +0000



Post From: 30 minutes

[2017-12-18 05:41:37]
Sierra Chart Engineering - Posts: 61892
We actually now realize the reason for the problem.

It is now resolved. It was something we needed to resolve from our side.

It affected the CQG FIX Trading service only.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings


Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.