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Date/Time: Tue, 24 Apr 2018 16:14:06 +0000



Post From: 30 minutes

[2017-12-17 22:52:51]
Sierra Chart Engineering - Posts: 59377
For reasons which are not completely clear, the historical data request for F.US.CLEF18 is not being routed correctly.

We want you to perform a Full Reset of the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.