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Date/Time: Fri, 26 Apr 2024 14:51:03 +0000



Post From: Unable to Connect to TransAct

[2017-12-14 21:02:18]
Sierra Chart Engineering - Posts: 104368
The problem is quite clear and anyone can see that:

TransAct Trading | Connected To Transact Price Server. | 2017-12-14 12:36:19 *
TransAct Trading | Gatekeeper Unreachable | 2017-12-14 12:36:39 *
TransAct Trading | Connection Lost To Transact Order Server. | 2017-12-14 12:36:39 *
It is not within the scope of our support to analyze this extremely unusual and unbelievable connection between what you did and this Gatekeeper unreachable error. TransAct would be best able to answer it. We simply cannot. Those messages come from the TransAct software which runs in a completely different address space.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-14 22:52:16