Date/Time: Wed, 17 Jan 2018 07:13:49 +0000
Post From: Unable to Connect to TransAct
|Crtfyd - Posts: 188|
I can't believe that is true. You've said that before and it wasn't.
I was connected all day fine. I updated the version and Sierra wont connect.
I have connected to my Transact data several times , even after this response, and it still connects fine. I called them and they said all is fine. So I get data, just not with Sierra Charts.
When this happened before, you stated it was the Bridge.exe(?) or something like that, and you are trying to get TransAct to fix/remove it.
All I know is I want my Charts to work and they say its not them or their data!
I just now did the same work around to get connected as I did before. At that time, someone there said that wasn't possible and didn't make sense. All I know is what I did, I let the figuring out to you guys.
This is what I did: I have 9 charts in my Chartbook, but all of them except two are set to a date ("Use date Range") in the future so they don't load on startup. This is what I had to do to my 1 minute chart now (still one left alone because session time is to 11 am, so it wouldn't load anyway), and my charts connected right away!
So action-reaction. I have started up fine, update, no connection, do something different to settings, and connects right up. How is this TransAct?
Not trying to be a pain, but this is a pain for something like a chart connection.
Is there something my laptop would have different than others that have Sierra/TransAct?