Login Page - Create Account

Support Board


Date/Time: Sun, 22 Apr 2018 10:43:40 +0000



Post From: Pre-Release 1667 Failure to Open Completely Error

[2017-12-11 21:40:57]
Sierra Chart Engineering - Posts: 59312
This is surprising and we would not have expected this.

It runs completely stable for us.


In any case, the simple solution is just to install the previous version of Sierra Chart into the same folder following the instructions here:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#Rollback


Sounds like another Windows 10 issue. Microsoft is doing a good job creating a poor impression of Sierra Chart with with all their garbage issues. They are causing us internal problems as well. This is the consequence of Windows 10. Although it is possible, there is some problem related to the particular chart configuration you are using. We would need to get your Chartbook in order to test.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-11 21:43:18