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Date/Time: Thu, 19 Apr 2018 13:37:50 +0000



Post From: error msg

[2017-12-08 22:00:55]
Sierra Chart Engineering - Posts: 59221
We are going to do some additional testing of your chart book on Windows 10.


So that tells us that this problem is "systemic" (for lack of a better term) - meaning the issue is present regardless of getting the error message. If i'm telling SC to "save all" and it is not saving the charts, and there's no apparent error message, then obviously something is wrong from the start and the program is not operating correctly.

If you are having a problem with saving a Chartbook even before you encounter the unhandled exception, then it would be best to that we look at this issue using uusing remote assistance. We can do this over the weekend.

Just make sure your current telephone number is here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-08 22:02:17