Login Page - Create Account

Support Board

Date/Time: Fri, 19 Oct 2018 19:03:40 +0000

Post From: Time and Sales Window Issues

[2017-12-08 01:12:48]
User66804 - Posts: 13
I am an Infinity Futures customer and I am using AT/Sierra charts. I talked with my broker and he directed me to you. I am having an issue with the "Time and Sales" window/charts. For the last two weeks or so mine have been blinking as new bid/ask orders are added on the Time and Sales window. The “Time and Sales” charts actually turn white for a split second and then display correctly. This happens on both the RTYZ7 and ESZ7 charts, which are the ones I am looking at. It happens irregularly, maybe three to ten times a minute, and is very distracting. When this started a few weeks ago, I updated the AT/Sierra chart software to the latest versions, but that didn’t resolve the issue. Anything you could suggest would greatly be appreciated. Thanks…

Brett Walker