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Date/Time: Wed, 17 Jan 2018 07:10:31 +0000



Post From: Deleted Data Files Issue

[2017-12-07 21:33:34]
Sierra Chart Engineering - Posts: 56211
You need to understand our perspective on this. Clearly you have made some kind of mistake and/or have come to some kind of incorrect conclusion here.

Your belief as to what has happened is simply 100% false. That is with absolute certainty. This kind of Support Request takes unnecessary time to respond to.

At this point this is a problem you need to deal with depending upon what you have done. If you cannot figure this out, then the best thing to do is just access your backup Chartbooks as explained here:

https://www.sierrachart.com/index.php?page=doc/Chartbooks.html#BackupChartbook

If you want remote assistance help we can offer that for an additional cost.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-07 21:34:23