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Date/Time: Fri, 26 Apr 2024 18:14:52 +0000



Post From: Deleted Data Files Issue

[2017-12-07 21:33:34]
Sierra Chart Engineering - Posts: 104368
You need to understand our perspective on this. Clearly you have made some kind of mistake and/or have come to some kind of incorrect conclusion here.

Your belief as to what has happened is simply 100% false. That is with absolute certainty. This kind of Support Request takes unnecessary time to respond to.

At this point this is a problem you need to deal with depending upon what you have done. If you cannot figure this out, then the best thing to do is just access your backup Chartbooks as explained here:

Chartbooks (Workspaces): Accessing a Backup Chartbook File

If you want remote assistance help we can offer that for an additional cost.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-07 21:34:23