Support Board

Date/Time: Tue, 23 Apr 2024 19:58:01 +0000

Post From: TransAct Billing Market Data Fees

[2017-12-06 20:38:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The only data request to TransAct are for ICE and Index symbols. You can tell just by looking for lines like these: TransAct Trading \| Starting real-time market data updates for: Date Time. ID: 89 \| 2017-12-06 20:01:07 TransAct Trading \| Requesting security definition data for: Date Time. ID: 89 \| 2017-12-06 20:01:07 You can easily validate this yourself. The problem with these particular lines is they do not show a symbol. Apparently there is some chart or possibly Symbol Alert you have where the symbol has no visible characters in it. But this would not cause any problem. At this point we have to let this go. We cannot commit further time to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-06 20:38:32