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Date/Time: Wed, 16 Jan 2019 00:54:19 +0000

Post From: TransAct Billing Market Data Fees

[2017-12-06 20:38:21]
Sierra Chart Engineering - Posts: 67941
The only data request to TransAct are for ICE and Index symbols. You can tell just by looking for lines like these:

TransAct Trading | Starting real-time market data updates for: Date Time. ID: 89 | 2017-12-06 20:01:07
TransAct Trading | Requesting security definition data for: Date Time. ID: 89 | 2017-12-06 20:01:07

You can easily validate this yourself.

The problem with these particular lines is they do not show a symbol. Apparently there is some chart or possibly Symbol Alert you have where the symbol has no visible characters in it.

But this would not cause any problem.

At this point we have to let this go. We cannot commit further time to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-06 20:38:32