Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 12:19:32 +0000



Post From: CTS T4 Data feed dropping when I enter orders

[2017-12-06 18:17:42]
Sierra Chart Engineering - Posts: 104368
Next time either of you have a problem we want you to provide the latest FIX log file. Here are the instructions:
http://www.sierrachart.com/index.php?page=doc/helpdetails79.html

Make sure you enable the option to maintain the log file.

And if you can also provide the main Message Log file following these instructions that would be good:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Just use the Send for Analysis button instead of posting it here.

This has been asked for by CTS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-06 18:18:03