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Date/Time: Thu, 18 Jan 2018 22:05:50 +0000



Post From: Flex Renko Charting Problem

[2017-12-03 10:50:50]
Sierra Chart Engineering - Posts: 56270
If you think we do not care, do you realize that this support request cost us about over 250 USD to go through this.

We can only spend so much time on this stuff and that is why if we are convinced there is not a problem we are going to be blunt and to the point and tell users that . And anyone who wants to post this thread anywhere else, we encourage you. Thank you for the free advertising. Thank you so much.

If anything we deserve an apology here. But really we do not care about that.

The simple fact is we do our best for our users. We have excellent and high standards and keep raising the standard as high as we can. We are not always perfect. However, both of you clearly are on the wrong track here. You have convinced us of absolutely nothing. Other than the fact that we need to look at applying a millisecond to the split bars.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-03 10:54:47