Login Page - Create Account

Support Board

Date/Time: Fri, 20 Jul 2018 10:46:48 +0000

Post From: Flex Renko Charting Problem

[2017-12-02 01:24:04]
Sierra Chart Engineering - Posts: 61914
The problem here is that there was no intent to change the true open high low close values. So if those are different this is unintended.

and I suspect that is why your outside developer developed them in the way that he did.
No, this is not really likely and is really just wishful thinking and a false belief. Renko bars were not done entirely right. We rebuilt them according to the written documentation which they were involved in as well. Which apparently was not thorough.

Why not use the Renko open and close values? This would seem to make sense that the trading method would be based on those values. This is fully documented here:


It seems as though that is where the problem is. It would seem as though you could resolve the problem from your side.

There are other threads on this board, pointing out faults with the previous Renko bars and where the additional development has added additional functionality which did not exist before and that users are happy with.

Anyway, we are done with this thread. Just use an older version. We have nothing further to say here.

Congratulations on creating the perfect code, at the expense of the wants and needs of your customers...
You are pointing out a very very specialized item that other users are not relying on and which has no relevancy. And also we are more than happy to lose business over our recent development on Renko bars because what we have done is correct and our position is extremely firm. If we find a problem we will resolve it. You have raised no genuine issue whatsoever. You only pointed out that the prior code was not functioning properly according to proper specifications and the documentation. Our recent work on Renko bars was to resolve previous reported issues and we have accomplished that.

And furthermore, the image you posted here:

Is comparing two totally different things. The chart above is from a different program which has no ability to show the true open high low and close values. Sierra Chart does give you that capability and that is what you are showing. You cannot make any valid comparison. It simply does not exist.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-02 21:53:52