Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 06:23:21 +0000



Post From: 2 internal IDs for the same order

[2017-12-01 14:24:36]
Sierra Chart Engineering - Posts: 104368
Those must be different orders. There can be no doubt about that whatsoever. You can even see that those order fills have different fill prices. It is not possible for there to be any type of fault with this.

We have no way to validate from our side whether one of those fills is missing from the Trade Activity Log or not because we do not have the actual Trade Activity Log file from you. It really makes no sense why one of them would be missing. But like we said we have no way to validate this unless we get the entire file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-01 14:25:12