Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 04:57:39 +0000



Post From: 2 internal IDs for the same order

[2017-12-01 10:39:32]
NumbersBars - Posts: 141
I set up email alert for order filled.
I noticed the same order (1 contract), 2 email alerts were sent out with different Internal IDs. One of the Internal ID is not visible in Trade Activity log.

Why are there 2 internal IDs for the same order ? and why 1 of them is not shown in Trade Activity log? Is there any setting problem at my side?

I have attached the screenshot of email alerts, and also trade activity log.
Private File
Private File