Support Board

Date/Time: Wed, 24 Apr 2024 09:46:02 +0000

Post From: CTS T4 Data feed dropping when I enter orders

[2017-12-01 08:40:39] Link To Thread - Link To Post [Go To First Post]
User169205 - Posts: 65
hello.. i'm having the same issue with my cts t4 fix data feed. sc, you have already replied to me in an acct support ticket; sc: We need more information about this. Are you describing a condition where there is an occasional lag or stopping of data and then it resumes? Or just that there is no real-time data at all. a: data locks up when an order is placed. after about 30-60 secs, multiple bars (ticks) will print at once.. the order on occasion will have been entered and the trade already in progress. i forwarded my data service settings that you requested.. sc, requested to post again in the support forum.. please advise next steps. thanks