Support Board

Date/Time: Thu, 25 Apr 2024 07:18:13 +0000

Post From: Rithmic Trading data disconnect message through Sierra Chart

[2017-11-30 22:03:14] Link To Thread - Link To Post [Go To First Post]
User709718 - Posts: 5
HI, At Sierra Chart Message Log time stamp beginning 15:50:44 today (2017-11-30) I received the message "Rithmic Trading System Trading Connection Broken" and connection to external service has been lost and reconnection to the server will be made in 2 seconds. Then at 15:50:49 "Connect event error" due to "target machine actively refused it." Please let me know if, from the SIerra Chart functionality, something must be done or better coordinated with Rithmic. I have also put in a service investigation with my brokerage and Rithmic. I have read that Sierra Chart programmers recommend against using Rithmic in unison with Sierra Chart software. I must pay for usage of Rithmic as my trading execution platform and gives me data feed included (most reliable and lowest latency I have experienced from a couple years ago). Do you still suggest there is a connectivity and data flow inefficiency using Sierra Chart and Rithmic data feed? Thank you