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Date/Time: Thu, 28 Mar 2024 10:13:58 +0000



Post From: Software problems

[2013-09-22 21:28:46]
Sierra Chart Engineering - Posts: 104368
We recommend uninstalling any anti-malware/antivirus/Firewall software other than what is from Microsoft.

Install a standard installation of Sierra Chart from this page:
https://www.sierrachart.com/index.php?l=doc/download.php

Log in with the same Account Name and Password that you have used on this Support Board. We have added a week of usage time to your account for testing.

See if you can connect to and use the Sierra Chart Real-time and Historical Forex data feed:
http://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php

This will confirm network connectivity using nonstandard protocols.





Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-22 21:29:04