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Date/Time: Sat, 20 Apr 2024 05:59:59 +0000



Post From: data or charts stalling

[2017-11-30 18:10:12]
Sierra Chart Engineering - Posts: 104368
We see you are using CTS and there is not a practical solution available for this at this time.

Who is your futures broker?

For an immediate solution use the Sierra Chart Exchange Data Feed which supports full integration with CTS:

Sierra Chart Exchange Data Feed

However, tell us the particular firm, username and server settings for CTS you are using in Global Settings >> Data/Trade Service Settings. Tell us through an Account Support ticket:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

We will let CTS know about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-30 18:10:44