Support Board

Date/Time: Thu, 18 Apr 2024 12:09:02 +0000

Post From: Data Provider Having Network Connectivity Issues Today 2017-11-29

[2017-11-30 09:38:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We also want to comment, on our long-standing complaint about the policies of exchanges charging extreme amounts of money for market data and tightly controlling market data. The whole reason we got hurt by this problem at Barchart yesterday is precisely because Barchart is the vendor of record. Everything runs on their network and under their control. We cannot do this ourselves because it is extremely cost ineffective and it would raise the cost of providing the services to an extremely unreasonable amount because of extremely high exchange fees. So you can see, how when we say time and time again how the exchange policies reduce the reliability of data delivery, this is exactly an excellent example. The entire mess that we see with market data and all of the associated confusion and difficulty we deal with every day is a manifestation of these policies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing