Support Board
Date/Time: Mon, 12 May 2025 12:38:06 +0000
Post From: All my charts stopped loading
[2017-11-28 19:02:40] |
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With a tick size of .00005 which is the default Tick Size, we do not see any problem: http://www.sierrachart.com/image.php?Image=1511895654421.png The problem is you need to also increase the Value Format to .00001. In any case, we will make sure there is not a problem when the value format is incorrect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |