Support Board

Date/Time: Tue, 14 May 2024 08:01:45 +0000

Post From: Bitmex data feed stopped.

[2017-11-24 03:26:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What we observed is that the BitMEX data feed was just not providing any data and when we reconnected Sierra Chart to their system, then the data feed from their system was being provided. So we made a change, which should better detect this kind of condition but we will not know unless it happens again. Normally Sierra Chart detects inactivity on the data feed but there was some activity on the web socket so now we isolated it to market data and error messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-24 03:27:13