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Date/Time: Fri, 29 Mar 2024 05:49:25 +0000



Post From: Connected to SC Data - All Services BUT DATA NOT UPDATING

[2017-11-22 12:52:18]
User794190 - Posts: 26
I paid for my first month Monday Nov 13 (after free trial). No new data since that date, although the small box in upper left corner of screen is green & DF number changing by the second.

I checked Global Settings, Data/Trade Service Settings -- everything seems ok.

However, when I go to F5 Chart Settings, the "Data Range in File," in upper left corner of settings box -- the "To:" box is grayed at 2017-11-13 -- just the date where my data stops.

Since it is gray, it won't allow me to change it.

I want to use intraday Market Profile and Point&Figure charts. But I have this same problem if I just do a one-minute chart.

(I know this data is not real-time -- 15 minute delay is ok.)

Thanks for your help