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Date/Time: Wed, 24 Apr 2024 03:17:57 +0000



Post From: problems connecting to Zen Fire

[2013-09-19 22:49:52]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with getting a release out. We try to take care of these issues almost immediately.

Although the real problem is that the server is taking a very long time to respond to a connection. One minute should normally be more than enough time. We have increased the allowed time to two minutes. We now have a new release out.

Update with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing