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Date/Time: Sat, 04 May 2024 15:40:08 +0000



Post From: Problems after 1644 update

[2017-11-18 03:11:58]
Sierra Chart Engineering - Posts: 104368
The general answer to this is as follows:

- We are not aware of any changes that would cause this problem.
- It is simply impossible for a program like Sierra Chart to cause a problem like this.
- We do not have any other reports of a problem like this.
- Every build of Sierra Chart is always a little different than the other. When there are system problems, due to the variation of the overall code and data memory layout of the process, that can trigger a bug within the system when another did not.
- There may be some change/addition that we did that is perfectly valid, that is triggering a bug on the system when it previously did not.

We would be incredibly surprised if anyone else reports a problem like this.

And you can simply validate there is nothing wrong by simply testing Sierra Chart on another system.

and all the charts were on 1 monitor. I moved them to their respective places on my 4 monitors and shut down the program and the computer. I rebooted the computer and Sierra chart. Again all the charts were on 1 monitor.

This particular issue is a well-known system issue and is documented here:
http://www.sierrachart.com/index.php?page=doc/helpdetails14.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2017-11-18 03:14:52