Support Board

Date/Time: Thu, 25 Apr 2024 20:21:33 +0000

Post From: problems connecting to Zen Fire

[2013-09-19 16:42:18] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is the Zen-Server is very slow to respond when logging in. We have to allow a greater amount of time. Currently it is 60 seconds. We will increase this to 2 minutes. We will have a new release out later today and we will update this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing