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Date/Time: Thu, 25 Apr 2024 06:41:32 +0000



Post From: Scan failed : exception during the processing of a timer event

[2017-11-09 19:09:27]
Sierra Chart Engineering - Posts: 104368
This type of exception is basically unheard of. First report ever. Also, it does not matter how many symbols you are scanning. That should have no relevancy at all.

Our best guess about this, and we really do not like to say this because it is not necessarily correct, but it would seem as though this is probably some kind of system issue.


Did you also see this message in the log:
"The loading thread is no longer running, but did not get marked as complete."

Otherwise, we really do not know what to say about this. Perhaps there is an out of memory condition but that would not seem to make any sense either. In the unlikely event this is the case, refer to:
Working With Charts: Out of Memory Condition


Also when you encounter an exception like that, you have to restart Sierra Chart. Since the state of it is unstable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-09 19:10:13