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Date/Time: Mon, 22 Jan 2018 04:27:14 +0000



Post From: Scan failed : exception during the processing of a timer event

[2017-11-09 19:09:27]
Sierra Chart Engineering - Posts: 56344
This type of exception is basically unheard of. First report ever. Also, it does not matter how many symbols you are scanning. That should have no relevancy at all.

Our best guess about this, and we really do not like to say this because it is not necessarily correct, but it would seem as though this is probably some kind of system issue.


Did you also see this message in the log:
"The loading thread is no longer running, but did not get marked as complete."

Otherwise, we really do not know what to say about this. Perhaps there is an out of memory condition but that would not seem to make any sense either. In the unlikely event this is the case, refer to:
https://www.sierrachart.com/index.php?page=doc/WorkingWithCharts.html#OutOfMemoryCondition


Also when you encounter an exception like that, you have to restart Sierra Chart. Since the state of it is unstable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-11-09 19:10:13