Support Board
Date/Time: Sat, 13 Sep 2025 12:49:32 +0000
Post From: Version 1625 - Error
| [2017-10-20 16:59:25] |
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1. We apologize for this. This was an unexpected issue. It has been resolved in latest revision of version 1625. Update to the latest "Prerelease", by following the instructions here to update: Software Download: Fast Update After updating you need to change the Bar Period Type in Chart >> Chart Settings back to the Range Per Bar setting you were using. Or you can use a backup Chartbook as explained here: Chartbooks (Workspaces): Accessing a Backup Chartbook File 2. Attach the Sierra3.cfg file from that installation where you have this problem, by following the instructions here: Support Board Posting Information: Attaching a File (Optional) It will be privately attached. But you can also make it private if you need to. We might also need to get the chartbook as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |