Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 03:52:03 +0000



Post From: DOM stalls?

[2013-09-14 02:53:16]
Sierra Chart Engineering - Posts: 104368
This problem would be isolated to Zen fire and Rithmic because those use the GSP bridge and the Rithmic API.

At this point we have another idea of what the problem could be and we are going to put out another new release this weekend. Good chance that will solve it. In which case it would not have been a server-side issue. We are suspecting there is some unexpected behavior in the operating system which is causing the problem.

There is no adjustable setting relating to this. This kind of problem you are experiencing should not occur.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing