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Date/Time: Sat, 18 May 2024 09:53:56 +0000



Post From: Chart Not Updating

[2017-10-07 08:41:14]
User464702 - Posts: 18
Reading Internal Order ID file. | 2017-10-07 04:44:17
Reading Trade Orders file. | 2017-10-07 04:44:17
Reading Trade Positions file. | 2017-10-07 04:44:17
Listening on UDP port 22903. | 2017-10-07 04:44:17
Software version: 1621 | 2017-10-07 04:44:17
Enabled for: Advanced Features. | 2017-10-07 04:44:17
Enabled for: Advanced Features 2. | 2017-10-07 04:44:17
Enabled for: Sierra Chart Historical Data Service. | 2017-10-07 04:44:17
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-07 04:44:17
Current selected Data/Trading service: CQG FIX Trading | 2017-10-07 04:44:17
Chart Update Interval: 500 | 2017-10-07 04:44:17
Data/Trade Service Settings automatically set. | 2017-10-07 04:44:17
Time Zone: +08:00:00 (HKT+08) | 2017-10-07 04:44:17
2017-10-07 04:44:22 Local computer time | 2017-10-07 04:44:17
2017-10-06 20:44:22 Local computer time in UTC | 2017-10-07 04:44:17
2017-10-07 04:44:22 Local computer time in SC Time Zone | 2017-10-07 04:44:17
2017-10-06 20:44:21 Server time in UTC | 2017-10-07 04:44:17
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-10-07 04:44:17
Program path: C:\SierraChart\ | 2017-10-07 04:44:17
Data Files path: C:\SierraChart\Data\ | 2017-10-07 04:44:17
OS Version Number: 10.0 | 2017-10-07 04:44:17
Locale Setting: C | 2017-10-07 04:44:17

Created the DTC Protocol server. | 2017-10-07 04:44:17
DTC Protocol Server listening on port 11099. | 2017-10-07 04:44:17
Created the DTC Protocol historical data server. | 2017-10-07 04:44:17
HD Server Manager | Listening on port 11098 | 2017-10-07 04:44:17
Checking for new symbol settings for service code cqg | 2017-10-07 04:44:17
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-07 04:44:17
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-07 04:44:17
Received 5 login tokens. | 2017-10-07 04:44:23
Symbol settings are up-to-date for cqg | 2017-10-07 04:44:24
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-07 04:44:24
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-07 04:44:24
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-07 04:44:28
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-10-07 04:44:28
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-07 04:44:28
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-07 04:44:28
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-07 04:44:28
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-07 04:44:29
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-07 04:44:29
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-07 04:44:29
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-07 04:44:29
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-07 04:44:29
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-07 04:44:30
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-07 04:44:30
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-07 04:44:30
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-07 04:44:30
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-07 04:44:30

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-07 04:44:33
CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2017-10-07 04:44:34
CQG FIX socket (6) | Connecting to IP: 208.48.16.214. | 2017-10-07 04:44:34
CQG FIX: Sending the Logon message. | 2017-10-07 04:44:34
CQG FIX Trading | Connected to trading server. | 2017-10-07 04:44:35
CQG FIX Trading | Not connecting to market data server because 'Connect To Market Data Server' is false. | 2017-10-07 04:44:35
CQG FIX Trading | Connected to data and trading server. | 2017-10-07 04:44:35
CQG FIX | FCM name: AMP | 2017-10-07 04:44:35
CQG FIX socket (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-10-07 12:48:43 *
CQG FIX socket (6) | Socket gracefully closed by remote side. | 2017-10-07 12:48:43
CQG FIX socket (6) | Received socket Close event. | 2017-10-07 12:48:43
CQG FIX socket (6) | Initiating close of socket by core. | 2017-10-07 12:48:43
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2017-10-07 12:48:43
CQG FIX socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-07 12:48:43
CQG FIX socket (6) | Closed. | 2017-10-07 12:48:43
CQG FIX: Disconnected. | 2017-10-07 12:48:43
Connection to the external service has been lost. | 2017-10-07 12:48:43
CQG FIX Trading | Disconnected. | 2017-10-07 12:48:43

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-10-07 16:38:17
CQG FIX socket (251) | Creating socket. Using TLS 1.2. | 2017-10-07 16:38:18
CQG FIX socket (251) | Connecting to IP: 208.48.16.214. | 2017-10-07 16:38:18
CQG FIX: Sending the Logon message. | 2017-10-07 16:38:18
CQG FIX Trading | Connected to trading server. | 2017-10-07 16:38:19
CQG FIX Trading | Not connecting to market data server because 'Connect To Market Data Server' is false. | 2017-10-07 16:38:19
CQG FIX Trading | Connected to data and trading server. | 2017-10-07 16:38:19
CQG FIX | FCM name: AMP | 2017-10-07 16:38:20
F.US.EPZ17 1 Min #1 | Reloading chart. | 2017-10-07 16:39:12
CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ17. ID: 1 | 2017-10-07 16:39:12
CQG FIX Trading | Requesting security definition data for: F.US.EPZ17. ID: 1 | 2017-10-07 16:39:12
Intraday data recording state for symbol F.US.EPZ17 is set to download 'Pending'. | 2017-10-07 16:39:12
Delaying start of download for F.US.EPZ17 | 2017-10-07 16:39:12
HD Request # 2 | Downloading Intraday chart data for F.US.EPZ17 to the file F.US.EPZ17.scid. Service: cqg | 2017-10-07 16:39:22
HD Request # 2 | Download start date-time: 2017-10-07 04:36:31.000 | 2017-10-07 16:39:22
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-10-07 16:39:22
Socket (253) | Creating socket. | 2017-10-07 16:39:23
Socket (253) | Connecting to IP: 192.81.56.146. | 2017-10-07 16:39:23
HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-10-07 16:39:23
HD Request # 2 | Sending historical data logon request message. | 2017-10-07 16:39:23
HD Request # 2 | Requesting Intraday data. Start date-time: 2017-10-07 04:36:31. Record interval: 1. Symbol: F.US.EPZ17 | 2017-10-07 16:39:24
HD Request # 2 | Decompressing data. | 2017-10-07 16:39:24
HD Request # 2 | Receiving Intraday data for F.US.EPZ17 starting at 2017-10-07 04:36:31 | 2017-10-07 16:39:24
HD Request # 2 | Timestamp of first Intraday data file record written: 2017-10-07 04:36:31 | 2017-10-07 16:39:24
Socket (253) | Initiating close of socket by core. | 2017-10-07 16:39:24
Socket (253) | Shutdown started. Waiting for graceful close. | 2017-10-07 16:39:24
Historical data download thread signaled to stop. | 2017-10-07 16:39:24
HD Request # 2 | Received 271 records from 2017-10-07 04:36:31 to 2017-10-07 04:59:59 (23.5 minutes) and wrote 271 records for F.US.EPZ17 | 2017-10-07 16:39:24
HD Request # 2 | Intraday download COMPLETE for F.US.EPZ17. Completion time: 2s. Unique request ID: 1 | 2017-10-07 16:39:24
Removed historical data download ID 1 | 2017-10-07 16:39:24
Real-time Intraday chart data file updates started for F.US.EPZ17 | 2017-10-07 16:39:24
Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ17.scid | 2017-10-07 16:39:24
Intraday chart data file opened for F.US.EPZ17 | 2017-10-07 16:39:24

Socket (253) | Socket gracefully closed by remote side. | 2017-10-07 16:39:24
Socket (253) | Closed. | 2017-10-07 16:39:24
F.US.EPZ17 #2 | Reloading chart. | 2017-10-07 16:39:30
Requesting market depth updates for: F.US.EPZ17 if supported. | 2017-10-07 16:39:34