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Date/Time: Sat, 18 May 2024 18:04:59 +0000



Post From: Jeff Kirsch No Connection - I tried connecting have been unsuccesful for the last 14 days

[2017-10-06 21:47:55]
Sierra Chart Engineering - Posts: 104368
We do see a successful connection at the top of this Message Log but the connection was closed by CQG and it is now indicating this:

CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2017-10-06 16:21:59 *

Contact your broker for further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing