Support Board
Date/Time: Tue, 13 May 2025 06:43:13 +0000
Post From: Jeff Kirsch No Connection - I tried connecting have been unsuccesful for the last 14 days
| [2017-10-06 21:47:55] |
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We do see a successful connection at the top of this Message Log but the connection was closed by CQG and it is now indicating this: CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2017-10-06 16:21:59 *
Contact your broker for further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |