Support Board

Date/Time: Sat, 18 May 2024 12:40:08 +0000

Post From: since last update lose connectivity..see log

[2017-09-28 17:47:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message which is causing the reconnection: Rithmic Trading \| Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 40.952 seconds. \| 2017-09-28 11:03:11 This is a connectivity issue between the Rithmic software on your computer and the Rithmic server. Here is the information about connectivity problems: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-28 17:49:35