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Direct MessagesDate/Time: Sun, 05 May 2024 08:53:16 +0000
Post From: CTS T4 CME (Top Step Trader) certain products not updating live data post 1605 releases
| [2017-09-22 16:59:36] |
| User264623 - Posts: 26 |
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Update and observations after testing clean installs of versions 1605 and 1613: 1) Have found that connecting to data service first, then loading charts second seems to allow normal streaming of live data with all symbols. 2) Conversely, If chart books are loaded first then data is connected, the majority of time the three symbols above are not updating live (YM, ES, RTY). When using version 1605 or prior it does not seem to matter, as live data is displayed as normal. 3) In the message log the following was observed: CTS T4 FIX | Received unsolicited security definition for symbol YM.20171200.CME_E. Making full security definition request for additional details. | 2017-09-22 12:27:59 CTS T4 FIX | Received unsolicited security definition for symbol RTY.20171200.CME_Eq. Making full security definition request for additional details. | 2017-09-22 12:27:59 CTS T4 FIX | Received unsolicited security definition for symbol ES.20171200.CME_Eq. Making full security definition request for additional details. | 2017-09-22 12:27:59 This is received when connecting to data, even if there are no charts or chartbooks open. Also noticed in the "symbols tracked" stat - ST:3 even if no charts are open, and the 'intraday file update list' is empty. 4) Message log has been uploaded using "send for analysis" For reference in the log: a) 12:27:59 - connected data a) 12:28:46 - loaded chartbooks / charts (data on all symbols streaming fine) b) 12:31:12 - initiated data feed disconnect b) 12:32:05 - reconnected to data (YM, ES, RTY do not have live data, however all other symbols tracked are streaming fine) This is in version 1613 |