Support Board

Date/Time: Sun, 05 May 2024 19:51:57 +0000

Post From: CTS T4 CME (Top Step Trader) certain products not updating live data post 1605 releases

[2017-09-20 05:23:37] Link To Thread - Link To Post [Go To First Post]
User264623 - Posts: 26
Using data via the TopStepTrader combine and the CTS T4 FIX associated with it, have noticed the following symbols are not updating real time in Sierra Chart versions later than 1605 (ie. 1609, 1611, 1613): YM.20171200.CME_E ES.20171200.CME_Eq RTY.20171200.CME_Eq Upon reinstalling to ver 1605, the live data returns as normal for these symbols. To verify, installed a newer release and the data does not update, and went back to 1605 a second time and the data returns. The issue seems to correlate with version number as nothing else has changed with the account or other settings. Some symbols like NQ.20171200.CME_Eq does not seem to be affected or other products like GC, ZB, CL, etc, and will still receive real time data in the later versions.