Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 12:07:42 +0000



Post From: Weird data point on chart which does not appear on Edit/Download Data - intraday chart

[2013-09-10 22:24:25]
Sierra Chart Engineering - Posts: 104368
If you post an image, it needs to be an image of a single chart without any studies that clearly shows the particular problem. Follow these instructions to provide an image of the chart:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

We are not really sure what to look at in the existing image. Although we think we see what you are referring to.

Do you notice the unexpected value when you do not use the Continuous Futures Contract option? If not, then you may be seeing data from a prior contract month.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-11 21:02:28