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Direct MessagesDate/Time: Sun, 19 May 2024 14:30:21 +0000
Post From: USD futures SYMBOL in Sierra Chart Data Feed
| [2017-09-06 19:00:13] |
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We cannot reproduce the exception issue. So we have to conclude it is probably some system issue on your side. And if you are providing us files from a different instance of Sierra Chart than where you are getting the exception, then you are not helping us and only complicating the issue. To answer your question about the amount of historical data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data In regards to getting a blank chart, that is because you are using the wrong symbol. Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#Symbols For further support, it is going to be an additional cost of 50 USD per hour. You are placing a heavy burden on support, and really complicating things for us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-06 19:05:33
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