Support Board

Date/Time: Sun, 19 May 2024 08:47:44 +0000

Post From: About the disconnects I was getting with Sierra and Rithmic

[2017-08-09 15:34:17] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
you find nothing useful in knowing that your heartbeat was stopping for 40.900 or so seconds No, because this is fully managed by the Rithmic API software. None of this is within our control. The heartbeat you refer to is a Rithmic heartbeat and is in the Rithmic software. Not Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-09 15:34:47