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Date/Time: Sun, 19 May 2024 06:24:18 +0000



Post From: Problem with CQG datafeed

[2017-08-09 13:40:26]
Sierra Chart Engineering - Posts: 104368
There is not a solution we can provide to a connectivity problem.

We do not think the new version should make any difference. Could you go back to the prior version (1467) and see if it makes a difference. We would not expect that.


Here are instructions:
Software Download: Software Rollback Procedure

You could also consider using CTS and the CTS low-cost connection which uses our own server which might make a difference. Here is the documentation for that:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-09 13:41:03