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Date/Time: Thu, 02 May 2024 10:11:49 +0000



Post From: Tool Drawing Issue

[2017-07-25 14:30:22]
Sierra Chart Engineering - Posts: 104368
This issue is resolved. Update Sierra Chart following these instructions:
Software Download: Fast Update


The particular programmer who worked on this had inadvertently left in code for what we call hit detection for the parallel lines drawings, which was not meant for those types of drawings. This is what was causing the problem. It was making reference to invalid points.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-25 14:30:35