Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 02:18:38 +0000



Post From: Sierra stops working - cannot close program without manually shutting off computer

[2017-07-14 02:02:06]
trader2017 - Posts: 91
Thanks for the information, I probably didn’t make it clear when I used the word “froze.” The system would still work, other programs, TWS, etc. Just Sierra was frozen and I could not on a couple of occasions get Task Manager to display properly and when I did it could not shut down Sierra.

The only way was to manually shut off the computer. There was one time, by shutting down TWS first, I was able to use Task Manager to close Sierra. But TWS was not frozen but I tried shutting it down anyways.

After I wrote previously the problem did not occur again. I’ll let you know in this topic again if the same problem happens and I’ll start to save the log files to a folder since that might help explain it if it does happen again.
Date Time Of Last Edit: 2017-07-14 02:10:04