Support Board

Date/Time: Mon, 13 May 2024 23:17:00 +0000

Post From: Account disapeared from balances page

[2017-06-29 16:47:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You really need to have your broker contact CTS about this. There is nothing we can do from our side. We have no control over this. Clearly this was a temporary CTS problem. Sierra Chart displays all trading information as it is received from CTS. All of that is working properly. The last time we saw problem like this, an account was not configured to carry overnight positions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-29 16:49:12