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Date/Time: Tue, 07 May 2024 16:31:30 +0000



Post From: sierra connection green but data not updating

[2013-09-02 06:45:32]
Sierra Chart Engineering - Posts: 104368
We have looked over the Message Log. Basically what we see is that the data feed is stopping and then Sierra Chart is detecting this and reconnecting. When you select File >> Disconnect and then File >> Connect to Data Feed, do you then notice that the data feed restarts for a period of time?

We are not observing any problems ourselves.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-02 06:52:46